Claims Consultant

  • Full Time
  • Anywhere
Financial Vacancy for Claims Consultant Urgently Required

Company industry: Financial Services
Career level: Senior
Employment status: Full Time
Qualification: NQF 4 Short Term Insurance Certificate and RE 5
Years of experience: 10 years

Job description:

The Claims Consultant will be responsible to provide administrative assistance and support.

  • Liaising with Clients with regards to Claim requirements
  • Checking of Cover vs Claim and checking Merits accordingly
  • Register and Manage Claims on Broker Admin platforms and Direct
  • Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure
  • Building of strong relations with colleagues and ensuring adherence to all processes
  • Record keeping on the CRM system
Skill sets required:
  • Grade 12
  • Successfully completed NQF Level 4 – full qualification (short-term insurance) as set by
  • DOFA confirmation from
  • 10 years claims experience in short term insurance
  • Computer Literate (MS Outlook, Excel, Word)
  • RE 5 Examination (Representatives)
  • CPD compliant
  • Good people and communication
  • Results and detail
  • High stress tolerance and
  • Passion for adding value to clients through superior service levels
  • Willing to work overtime when required
  • Strong IT and Product knowledge

ONLY applicants with relevant qualification and  years experience will be considered.

Closing date: 31 March 2024

Submit your cv with subject line Claims Consultant to

People with disabilities are also encouraged to apply.